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Viscum

4.5

Based on 714 reviews

review us on

Kevin Green

22:58 16 Feb 25

I could not rate this shop high enough for what it deserves,I had my heart set on a Leopard frog Pleco for a long time rang a few shops asking about stock and this shop was the most polite and more desirable they told me the date when the delivery was due.they also posted daily of new stock that has arrived in store on Facebook,when I saw the day the photo went up I rushed through this Saturday, the staff greeted us soon as we got there and was ever so welcoming asked if there was a specific fish we came for and I told them pointed me to the location we picked a few other fish and upon discussion we told them how far we came and was prepared to box them up with a heater pack for me, they had great advice on how to feed them and how to distinguish between female and male, I could not be happier with the visit and will be returning again this as been by far my most favourite aquarium shop yet.

20:26 16 Feb 25

13:24 06 Feb 25

13:00 02 Feb 25

10:43 25 Jan 25

20:39 24 Jan 25

Always happy to help lots of new fish

Lee West

23:49 04 Dec 24

Gary Stokes

09:07 03 Dec 24

Sally Cinnamon

15:21 26 Nov 24

Always got something a bit different from your regular Aquatics store , like Pets at Home etc ...Always greeted with a Coffee, great friendly knowledgeable staff, always completely transparent with their advice . 🙂👍

Amy Mallinson

21:54 24 Nov 24

Friendly staff and great stock. The opening hours are so handy!! Recommend!

dave smith

12:53 09 Nov 24

lovely and helpful staff, excellent fish, worth a visit anyday

15:15 27 Oct 24

10:14 25 Oct 24

15:17 29 Sep 24

10:50 25 Sep 24

Love visiting here! The staff are super friendly and knowledgeable and there is so much stuff to look at and choose from! Massive thank you to Warrick for all your help and amazing hospitality!

Shaun Gray

20:42 23 Sep 24

Highly professional and friendly service. My daughter really appreciated the help she received when purchasing her new tank, which is now home to 3 snails and a variety of plants. Thank you for all of your help and advice.

Sarah Lewis

04:38 22 Sep 24

Welcomed with a good cup of coffee free of charge. Really good place. There is plenty of stock for aquariums to ponds. Good advice given. Will return when buying my new tank as the prices are good and they will price match internet prices. They will even give you the best advice on beta fish and which fish to keep with them. Very impressed. Nothing is too much trouble.

Paul Ellis

21:44 19 Sep 24

A well stocked shop sell everything you need to do with fish. My only fault if there is one is the outside could do with a good tidy up

Kay Marelli

18:12 11 Sep 24

Lee looked after us on this visit.He was knowledgeable and friendly. Suggested fish that looked healthy and avoided some that he felt needed attention. Always great value for money and a welcoming group of lads. Highly recommended.

Sarah Hayes

23:20 30 Aug 24

I’ve bought a few pearlscales from here recently and a little goldfish, the staff were so lovely and friendly and I love my fish so much. Couldn’t recommend this place more, it’s so much better than pets at home or any other pet shop. My grandad would only ever get his fish from here he said it’s the best in Doncaster :)

Steve Rodgers

15:57 29 Aug 24

What an amazing shop .Reasonably priced and well looked afterWould highly recommend to anyone wanting new additions to there pond or aquarium 👍🏻👍🏻👍🏻

Jordan

15:03 22 Aug 24

Excellent place to grab all you need for your ponds / aquariums! friendly staff as well as knowledgeable! Will be visiting again.

Susan Thorpe

14:57 14 Aug 24

Bought some item from viscum when I arrived I was given a delicious coffee from a lovely helpful guy called Lee. He was very knowledgeable about everything I needed to know about the fish I planned to get and the plants they would need. Many thanks will see you soon I would recommend this place to anyone 😀

Joe Bennett

19:45 04 Aug 24

Helpful, knowledgable & friendly staff. Good selection of fish at good prices. Good range of tanks, fish tank accessories and products.

Joanne Fox

09:53 08 Jul 24

Love this place. Helpful staff, knowledgeable and good prices. Have been a customer for a few years. The plants are always my fav from here.

Leeanne Leeanne

19:48 26 Jun 24

If you care at all about the welfare of fish DO NOT use this supplier. Tanks are filthy, dead, rotting and half eaten fish in many of them....the pond fish are in poor condition, many with ulcers, fin rot and chunks missing out of them.....this is nothing more than a business to them as there is no care whatsoever for the fish in their care.....

Dennis Lowe

16:16 23 Jun 24

Cost of £4,500 to install sleeper pond promising future maintenance but can't get them to come,lost 4 x 2ft fish that put in holding tank,should have been there for one week but it was four, can't recommend this company

Sue Holyoake

19:45 16 Jun 24

Love it so many fish ,.well stocked from tanks and accessories. Loads of beautiful fish everything you need for your pond or aquarium .

Ben Smith

15:22 04 Jun 24

Had a problem with a broken bonsai tree which was replaced and old one binned. Second one branches began to fall off - sent it back and was accused of sending the first one back!! Tree sent back was not broken at the time of pick up just the branches were falling off - was told it was broken when they got it - accused me of defrauding them - not a happy customer!!! Also this was an aqua one product and apparently they said to tell me to buy some waterproof glue and stick the branches back on!! No wonder they have a bad score on Trustpilot!!

David Wood

13:48 21 Apr 24

Went in today after having problems with my pond, explained what was happening and the owner gave me to solution straight away. Came home checked and he was right the uv light wasn’t working. Amazing service

Janet Oliver

00:05 10 Mar 24

My son and his children love going here the staff are really friendly and alot of different varieties of fish to buy at the moment the shop is going through refurbishment but still open to public to see

Simmi Jackson

20:17 25 Feb 24

Great service! Stayed open late for me when I needed a tank heater urgently. Top service!! Will definitely be visiting again for a proper look round!

Heather Wakefield

06:38 18 Feb 24

Travelled from chesterfield nearly an hour. Got there and the place looked like a builders yard i walked round the shop part for around 10 mins looking for the fish room as there was noone in the shop. When i finally found the little door in the corner for fish room i went in and wish i hadnt. The tanks were filthy!! Nearly all the orandas and discus were covered in white spot clearly due to poor water quality. I will never go here again total waste of my time!!

Georgina Ormston

08:50 11 Jan 24

Lovely shop, plenty of items to look through at various prices so no need to worry about breaking the bank. All the fish are kept well healthy. And the guys running the place and all staff know what theyre talking about.

Alicia Bell

19:18 07 Jan 24

We heard about this shop on social media, and decided to go and have a look. So glad we did, lovely shop and very helpful staff. They have a wide variety of Fish, that are really healthy and well looked after. The variety of aquariums and decorations was fantastic. So glad we know about this place, by far the best Aquatics Shops I've been too.

Richard Muir

21:26 10 Dec 23

Great selection of fish and equipment for running a successful aquarium as well as a nice selection of setups staff are always helpful and informative whether you are a beginner or an accomplished fish keeper would highly recommend this business

Paul Hardy

07:09 09 Nov 23

Great place I don't keep fish anymore and I still visit just to look at the fish

Alcyone Dreams Spiritual Artwork by Tracy (#AlcyoneDreamsArt)

08:05 31 Oct 23

Great place to visit, we've gone for years now with kids to look at fish. Bought tropical fish from here over many years, too (10+ yrs). Family business. Helpful, friendly staff happy to assist and advise on care. They won't just sell to make a sale; they check your tank water/environment, etc, for the welfare of the fish. If you go in wanting a certain number of fish n they think you'll overcrowd your tank, etc, they won't sell to you. They care about welfare, not sales. Lots of fish to choose from, stocks of tanks and accessories.Highly recommend is you're a fish keeper and care about your animals.

Jane Jones

13:45 26 Aug 23

Very helpful people, good at explain all about setting your fish tank up. Definitely go back.

Barrie Austin

17:48 24 Aug 23

The staff are very friendly and knowledgeable and helpful. They have a great range of fish, tanks, ponds, and accessories.

Melvin Copeland

08:28 05 Aug 23

Great aquatic shop. Helpful if you have problems. Great stock of fish plants and extras. All you need

Tim C

17:39 16 Jul 23

Easy parking outside, large selection of tropical fish. Helpful staff that will happily go out there way to help and ensure got everything required. Amazing aquascaping room with literally tonnes of driftwood and rocks, largest selection I’ve ever seen by far!

Elaine Rawson

13:23 19 Jun 23

Always get out fish from here. We don't come very often only when the herons have been and helped themselves in our pond. Shame because some of the fish have gotten to be big beauties.

Martin Knight

04:50 18 Jun 23

Huge selection of fish and a good selection of aquarium and pond accessories. I would have given 5 stars but the main tank area was looking a bit tired. Very helpful staff reasonable prices.

Diane Knight

04:49 18 Jun 23

Fish, fish and more fish, talk about spoilt for choice! So many varieties of aquarium fish, so many different plecos, my favourite fish. Good variety of healthy pond plants and pond fish and aquarium supplies.

Keith Newland

22:18 11 Jun 23

Lovely plaice (no pun intended) good honest advicE given by friendly owner and staff, the fish aquatic plants water pumps pond liners and everything you need are all in stock and priced to suit I would highly recommend this as the go to aquatics centre they go out of there way to make sure the customer is king..

Adam Moore

10:59 10 Apr 23

10/10 - absolutely amazing aquatics centre. The guys there are friendly, knowledgeable and go above and beyond to help you out. The shop itself is well laid out and they have a massive selection available. I was even offered a coffee while I went for a browse. I wouldn't go anywhere else now.

Mollie Dodsworth

22:29 02 Apr 23

I absolutely love this place. Me and my partner travel there regularly from sheffield and we have used Viscum for a while.We bought our tank from there. The staff are soo helpful and we have never had an issue. They are very clued up and know what they are on about. Every single fish in our tank is from Viscum and its the only place we will ever trust when it comes to our tank and fish. There's no place in sheffield that lives up to Viscum. They make every other aquatics shop look pathetic. You can tell they do it because they love what they do and they are not money motivated. When I read the low star reviews, I can't see where they are coming from.

Shanniece Mcdonald

22:00 10 Feb 23

We have visited a lot of fish shops in & out south Yorkshire & I must say this is by far the best one we have visited. The amount of different fish that was there, ones I've never seen before absolutely amazed me! I didn't want to leave was well worth the 45 minute drive. Really friendly & welcoming staff too, will be back soon!

Stephen Dean

08:24 08 Jan 23

Why do some people leave bad reviews when clearly they have issues I've just looked at Brandon's review profile and there's quite a lot of 1 star reviews so here we go ! I've used viscum for 20 plus years and yes they know what's what with fish etc and yes there may be dead fish in the odd tanks but this happens everywhere pets at home maiden aquatics at home in your aquarium this doesn't mean it's bad if you died people wouldn't say oh it's his mum and dad's fault now would they !!! I've never had issues with anything from here friendly and knowledgeable helpful straight to the point no bull like some of the national places mention no names pah 😜 anyway they are just doing a big revamp to the tank area which by the way looks really good sorry for waffling but great job guys keep it up I come from Dewsbury to shop there and we'll worth the drivePicture is of fish I got from viscum probably cheaper than some other places too !!

Vicki Horsfield

14:07 20 Nov 22

Absolutely amazing shop! Very friendly staff, so much fish you don't know where to look and all in good condition too. They also sell all kinds of equipment for tropical and pond set ups. Would highly recommend and will be using these as our new suppliers.

Magdalena Franiak

20:17 03 Nov 22

I love this shop, you can find everything you need for your fish tank or pond.

Stephen Anthony

11:19 13 Oct 22

Very friendly people, front of house well laid out with great looking tanks to buy but live fish layout not great, though new tanks are due in. However, there were some poorly fish in there.

Grahame Smith

14:46 02 Oct 22

Lovely place, and lots of nice tropical fish and cichlids. Staff are really friendly and helpful. One of the best aquatic shops within miles and I've been to them all. :-)

Brandon

09:03 13 Aug 22

Overrated, dead fish in every other tank. They don't know how to look after bettas at all. They use holding tanks where the males see each other causing stress. And it's £20 for a betta that's nearly dead. Seen dead ones in their female betta tanks. Honestly avoid.

Rob Smith

06:16 03 Aug 22

Friendly and knowledgeable staff members. Great store!

gary james dainty

19:37 28 Jun 22

Everything you need anything fish and more. Lots of variety and well stocked. Nice friendly staff happy to help and advise. Definitely recommend.

Chloe Harper

22:46 19 Jun 22

My partner and I purchased two fish from Viscum in June 2022. Lovely service from the gentleman that works there. We would recommend this place to anyone. Wide selection of fish available! The lovely on-site panther like cat deserves a mention, so friendly and adorable!

Tristan Drew

21:37 02 Apr 22

As always excellent service, I have been using Viscum for over 20 years. Before that my parents used them when I was growing up. Great service, excellent advice and good value and quality. Cannot speak more highly of them. There is a reason we travel 30 miles to go to Viscum.

Nicky G

10:54 02 Apr 22

Family run business with a great range of plants, ponds, fish and anything else you need. Very knowledgeable and great advice. No obligation, hassle free and friendly atmosphere.

Lloyd Hartley

14:49 17 Mar 22

Very knowledgeable and friendly people. Wide range of stock. Been using them for over 20 years, always a pleasure to deal with

David Wilson

16:58 26 Feb 22

Great choice of tropical and cold water fish and related products. If you have or want a fish tank well worth a visit. Friendly staff happy to give advice

Julija Teilane

10:46 22 Feb 22

Perfect to get live stock for axolotls. Kids love to see large variety of fish.

Philip

17:07 25 Jan 22

First time I've ever been. Fantastic selection of fish and all seem well looked after. Nice guy who owns the place, offered a cup of coffee to me and my wife ( had to say no because baby was starting to get cranky ). I'll definitely be going again.

Daz

19:30 11 Dec 21

Always welcoming ,great selection of fishand accessories, won't go anywhere else for mine.

A C

09:05 20 Nov 21

Friendly & helpfull staff. Quick delivery. Better to visit this place 🙂🎶

John Shepherd

17:59 26 Sep 21

Good variety of fish from all over the world. Staff can't do enough for you, even offering cups of coffee. Good prices on fish food too.

Alison Fisher

19:01 28 Aug 21

Lovely service. Offers of coffee while customers look around. Nothing was too much trouble and I was only buying 3 fish. Highly recommended.

Vladimir Milinkovic

18:22 11 Aug 21

Excellent fir helpfulness ideas N suggestions... l👀king 4 All types of fish ... from cold water 2 tropical...Must visit for the knowledge N information...koi superb Enjoy 😘

Andrew Robertson

10:13 09 Aug 21

Incredibly friendly staff, really good selection of fish. Would definitely recommend and will certainly be coming back.

Christine Evans

12:19 08 Aug 21

Helpful advice given about stocking an outdoor pond with a few fish. Sadly 😥the fish don't look to have survived. One definitely dead!

Lucas Edwards

22:52 06 Aug 21

Best Tropical Fish store in South Yorkshire, polite friendly and most importantly a ridiculously large selection of fish to choose from.

Paul Berryman

10:17 19 Jul 21

Good quality fish with vast variety and nice tanks and ponds would highly recommend

ThePawlowsky

22:13 13 Jul 21

Lots of aquarium accessories and fishes. Professional staff and very nice owner. Highly recommended.

Paul Bell

12:16 03 Jul 21

As for koi this place has a great variation at good prices. Stock is replenished almost weekly. Great service is given along with great knowledge from the owner

Jenny Fletcher

22:56 14 Jun 21

What a hidden gem. Viscum is set back from the road and appears as if just a house at first sight. However there is a large carpark and shop with a vast array of healthy fish to see. U can get all your fishy needs met here with lots of choice, products etc. The owners are lovely, friendly and knowledgeable an are happy to give advice an share the space openly. Overall a lovely place to pop in even if just for a look.

Andy Huxley

17:15 12 Jun 21

Fantastic place the variety of fish and accessories was second to none.Very friendly and helpful staff made it easy to get what we needed.

Bethany Lloyd

12:34 03 Jun 21

Very helpful and friendly staff. They went above and beyond beyond to help us fix our broken fish tank. We can’t thank them enough and will definitely be returning.

Emma Williams

14:52 08 May 21

Visited recently and they now have a section for different types of shrimp. There is also a new area displaying tanks for purchase. Still the same friendly and knowledgeable staff.

kingsley Dilnot

13:16 29 Apr 21

My first time visiting this place after being reccomended it by 2 of my friends.. all i can say is what great people, fantastic hospitality and a massive, beautiful assortment of fish and equipment, was so happy with my purchases, thanks guys, will see you again shortly!

Sarah B

20:31 24 Apr 21

Was not disappointed with our visit to Viscum today 😁 Very friendly and welcoming staff. Great selection of fish and the prices are more than reasonable. Definitely recommend!

Derek Peck

12:47 13 Mar 21

Good choice of fish, aquariums and accessories. Super helpful and pleasant staff. Thoroughly recommended

Neil Jeffries

17:38 12 Mar 21

Normally I rate this aquatic store and the owner. But today was a major let down as I purchased some decorative branches I asked if they would want soaking for a couple of weeks so they wouldn't float. No. He replied no they are good to use right away. On putting them into the tank they floated. I would have thought with all his years of experience he should have known that.Very disappointed as I paid quite a bit for them.

Andrew Brailsford

18:45 16 Feb 21

Loved it - massive variety of fish available, including freshwater and marine, and a decent selection of aquarium and pond products.Huge array of plants for sale too. Bit out of the way unless you're driving, but makes up for what they have in store. Definitely worth a trip.

Gavin Bassinder

18:33 26 Jan 21

Superb visit. Great for the kids and amazing help from the staff. Really helpful and informative about how to care for our new family members. Would recommend 👌

venessa starbuck

09:39 21 Jan 21

Great place to visit for tank and pond supplies. Very helpful and friendly 👍

Shaun Webster

20:16 03 Jan 21

Staff are vary friendly and plenty of fish and plants to choose from but the tanks could do with cleaning and the shop in general looks run down it could do with more staff so the up keep of the shop and tanks are kept presentable.

jimmydeett12

10:49 21 Dec 20

Excellent fish, large range, helpful staff.

Andrew Smith

15:09 30 Oct 20

Very friendly atmosphere and the guys can't do enough to help, nothing to much trouble. We were offered a hot drink as soon as we entered the aquatics shop, something gratefully received on a wet and cold late October day. We were also offered to look through their new plant stock that had just been delivered and still in the boxes, although their collection already in the shop on show were healthy & extensive. All their tanks whether cold, tropical & saltwater are well maintained and stocked with good healthy fish.I can recommend Viscum 100%, I bought some really healthy plant's and bit's and bobs for my tanks that are still aging. I'll be going back to stock the tanks with new residents so "Get the kettle on lad's".

M M

09:51 27 Sep 20

The shop is inconspicuous on the outside, but the kingdom inside. A large selection of cold-water, tropical, saltwater fish, plants, some shrimps, frogs, turtles, axolotls and everything you need if you have an aquarium or pond. Weak advertising - I've been living in Doncaster for 5 years and I didn't know about this store. Great customer service. Good prices. I recommend this store very much :)

Leah Jenkins

16:21 06 Aug 20

Very disappointed and won't be returning. bought 2 rams which were dead within 24 hours. 1 within 5 hours. Took in a water sample hoping to get the fish replaced to be told my nitrate was deadly...after talking with other specialists and doing my own tests at home my nitrate read between 5 and 10ppm, not enough to kill them in 5 hours. I'm now £15 down with no fish

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